Why 18 Years of Fax Experience Matters

We’ve been in the fax industry a long time: over 18 years, to be exact. Over these past two decades, we’ve seen faxing move from bulky machines into the cloud; we’ve seen the focus shift from fax server hardware to fax server software, and we’ve also seen businesses use fax technology in new and innovative ways.

Fax technology has come a long way, and so has our company. Over the years, we have worked with OpenText to develop new versions of RightFax (version 16.2 is due out this spring), and we have become one of the select few to achieve the OpenText Platinum Partner distinction.

Why Does This Experience Matter?

Some companies don’t make it long in their industry. Others fall into a rut of providing the same products and services for years, giving no thought to the innovation or creation of solutions that change the technology they work with. For the last 18 years, we have strived to be a pioneer in the fax industry. From beta testing new versions of RightFax to creating a few select products of our own, we have taken a vested interest in the future of our industry.

We never sought to simply supply RightFax to our customers. We have always gone the extra mile to implement the technology into each individual business structure in order to help each company get the most out of their fax solution.

A few of the ways we put our fax experience to work for you are:

• New products and fax add-ons: we customize your fax solution to make it more effective for your business. Our fax add-on products include Diem Mail-to-Fax (allowing you to send faxes via mail messages), Fax Export (allowing you to export out TIF/PDF and meta-data files for workflow and imaging) and FaxPing (an automatic inbound fax-testing service that ensures your server is continuously running).

• Learning opportunities: we seek to share our fax knowledge with everyone, which is why we created a 100% free website, RightFax University, that provides training videos and troubleshooting guides for RightFax.

• Support you can count on: with over 100 years of cumulative experience, our support team is the best in the industry. And our support packages are tailored to your specific fax needs. From 24x7x365 coverage to “Ask the Expert Roundtable Discussions,” you can choose how our experience works for your business.

Put Our Experience to Work For You

We want to work with you! To learn more about how we can put our fax experience to work for you, contact our team today!