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Stump the Fax Guys Case: Windows Clustering Services

June 20, 2017 By Fax Girl Leave a Comment

question marks

Our RightFax support team maintains more than 800 fax servers nationwide, so they naturally see a lot of fax issues come through our support portal every day. Many of these are quick fixes, while a select few require a bit more thought. At the end of the day, the resolution is most important, but it’s […]

Filed Under: Ask The Fax Guys, RightFax

Windows 10

March 31, 2017 By Fax Girl Leave a Comment

SSA and Office Add-In

RightFax has added support for Windows 10 in RightFax 10.6 Feature Pack 2, Service Release 2 (FP2 SR2).  If you would like to run FaxUtil or Enterprise Fax Manager on Windows 10, please update your RightFax server to RightFax 10.6 FP2 SR2 or higher. If you upgrade your RightFax 10.6 server to Feature Pack 3, […]

Filed Under: Ask The Fax Guys, Fax Tech, RightFax, Technical Alerts Tagged With: Office 2016, Windows 10

RightFax Support Tip: Why Do You Need 24×7 Support?

January 16, 2017 By Fax Girl Leave a Comment

Support Dashboard

When we setup a RightFax server for new clients, the question of support always surfaces. Most businesses wonder if they need 24×7 fax support, if any at all. If the same question has crossed your mind, read on to find out why 24×7 support is right for your business. RightFax is Critical to Your Business […]

Filed Under: Ask The Fax Guys

RightFax Support Tip: How to Classify Your Support Ticket

November 16, 2016 By Fax Girl Leave a Comment

rightfax support

Whether you are experiencing major production issues with your RightFax server, have a support question or just want to add an additional RightFax Administrator, our reliable support center is where you can turn to get your issue resolved as soon as possible. Knowing how to properly set the priority will help our support team prioritize […]

Filed Under: Ask The Fax Guys, RightFax

How to Keep your Fax Documents Secure

August 24, 2016 By Fax Girl Leave a Comment

cyber lock

As time has gone by, faxing has become smarter, more secure and far more efficient thanks to new technology as well as a number of different advancements. Thanks to new software, fax server and even the cloud, faxing has become an even more secure, easy to use method of transferring documents and information. However, there […]

Filed Under: Ask The Fax Guys, Fax Tech

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