Most HIPAA compliance issues are not the result of data hacks or security breaches, they are the result of human errors that incidentally grant access to sensitive patient information to those not authorized to see it. While fax servers are secure, user error can result in unintentional HIPAA violations. These mistakes can include users accidentally […]
What to do if the RightFax Sync Module Stops Creating New Users
Occasionally in RightFax, you will run into an error where the Sync Module is no longer able to create new user accounts when a scheduled sync runs. In order to solve this, it is necessary to debug the Sync Module. How to Debug the RightFax Sync Module In Enterprise Fax Manager, you can debug the […]
Getting Started with RightFax and Microsoft Outlook
The RightFax Connector modules makes it easy to integrate RightFax with a variety of 3rd party applications, including Microsoft® Outlook® and Exchange® servers. This connector allows users to easily send, receive, organize and archive fax messages using Outlook. Users can also review fax statuses in real time and without going into the RightFax FaxUtil. Ready […]
How to Find Your RightFax Version Number
Not sure which version of RightFax you are using? Want to see if you need an update on your fax server? There’s an easy way to view your RightFax version information quickly. Why Do You Need to Know Your RightFax Version? Most users will want to know which version of RightFax they are using for […]
RightFax Support Tip: Faxes Stuck in Conversion
Your RightFax server can send faxes from a variety of devices and will generally convert files to the correct format before sending. Although this process is simple, users will occasionally run into an error where one or more faxes are stuck in the conversion process. RightFax versions 10.6 and later have tools that monitor conversion […]