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HIPAA Compliance Fax Tip: Disable the Remember Password Option

August 8, 2018 By Fax Girl Leave a Comment

disables remember password in rightfax faxutil

Most HIPAA compliance issues are not the result of data hacks or security breaches, they are the result of human errors that incidentally grant access to sensitive patient information to those not authorized to see it. While fax servers are secure, user error can result in unintentional HIPAA violations. These mistakes can include users accidentally […]

Filed Under: RightFax, Support Tips

What to do if the RightFax Sync Module Stops Creating New Users

July 31, 2018 By Fax Girl Leave a Comment

rightfax sync module users

Occasionally in RightFax, you will run into an error where the Sync Module is no longer able to create new user accounts when a scheduled sync runs. In order to solve this, it is necessary to debug the Sync Module. How to Debug the RightFax Sync Module In Enterprise Fax Manager, you can debug the […]

Filed Under: Support Tips

Getting Started with RightFax and Microsoft Outlook

June 9, 2018 By Fax Girl Leave a Comment

microsoft outlook

The RightFax Connector modules makes it easy to integrate RightFax with a variety of 3rd party applications, including Microsoft® Outlook® and Exchange® servers. This connector allows users to easily send, receive, organize and archive fax messages using Outlook. Users can also review fax statuses in real time and without going into the RightFax FaxUtil. Ready […]

Filed Under: RightFax, Support Tips

How to Find Your RightFax Version Number

May 25, 2018 By Fax Girl Leave a Comment

rightfax version

Not sure which version of RightFax you are using? Want to see if you need an update on your fax server? There’s an easy way to view your RightFax version information quickly. Why Do You Need to Know Your RightFax Version? Most users will want to know which version of RightFax they are using for […]

Filed Under: RightFax, Support Tips

RightFax Support Tip: Faxes Stuck in Conversion

April 4, 2018 By Fax Girl Leave a Comment

Support

Your RightFax server can send faxes from a variety of devices and will generally convert files to the correct format before sending. Although this process is simple, users will occasionally run into an error where one or more faxes are stuck in the conversion process. RightFax versions 10.6 and later have tools that monitor conversion […]

Filed Under: Support Tips

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