RightFax users may occasionally encounter an SSL security error that prevents them from starting services in Enterprise Fax Manager. These errors may originate from the RightFax RPC Server Module, RightFax DocTransport Module or the RightFax Database Module. If you take a look at the event log, two of the errors you may receive are: [Microsoft][ODBC […]
The Newest Videos on RightFax University
We are constantly updating RightFax University, our online resources and learning website that is dedicated solely to helping you learn more about using and maintaining your RightFax server. From RightFax support and troubleshooting videos to webinars, product information, training videos and more, there is plenty of content for you to dive into and increase your […]
RightFax Support Tip: V.34 & ECM for RightFax
It’s time for another RightFax support tip! This month, we are covering a very commonly asked question: how to disable the V.34 & Error Correction Mode (ECM) in your RightFax software. This can be accomplished using a Dialogic Brooktrout fax solution. Since ECM is a mandatory feature for V.34 faxing, V.34 and ECM features are […]
RightFax Support Tip: Understanding Fax Transmissions
Our RightFax support exists to not only help keep your RightFax server healthy and operational, they also seek to teach you as much about faxing as possible. As our latest support tip, we are focussing on of the basics: how fax transmissions work. Why are we going back to the basics? Because there are many […]
RightFax Support Tip: Loop Current Errors
Our RightFax support team here at The Fax Guys supports more than 800 RightFax servers nationwide. Over the years, we have learned a thing or two about solving numerous fax server issues, and we are always looking to share this knowledge with users whenever we can. This month, our lessons are focusing on how to […]
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