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Common Questions Fax Resellers Are Asked

August 22, 2017 By Fax Girl Leave a Comment

questions for fax resellers

Multifunction printer (MFP) dealers who get into the business of selling fax server software will inevitably be confronted with questions about software like RightFax. As a fax software distributor who partners with MFPs to help them deliver complete fax solutions via our Partner Program, we are here to provide support in any way that we can. To help you prepare your business and salespeople for the process, here are a few questions that they might encounter.

Will RightFax Work with My Printer/Copier?

RightFax is compatible with most of the major multifunction devices on the market, so the odds are good that the device your customers are purchasing will be RightFax compatible. We have been selling RightFax software for over 18 years and after 1000 installs, we haven’t come across a client that we could not work with.

Just a few of the major brands that RightFax is compatible with include:

  • Sharp
  • HP
  • Ricoh
  • Toshiba
  • Lexmark
  • Konica Minolta
  • Kyocera
  • Canon
  • Xerox

Will RightFax Integration with “XYZ” Software?

Whether your customers work with healthcare EMR/EHR systems or business ERP/CRM systems, they will be able to integrate RightFax with the majority of the programs that they use.

RightFax is versatile in its compatibility with 3rd party applications. Many of the applications it seamlessly integrates with include:

  • Healthcare EMR/EHR
    • Epic
    • Allscripts
    • Care360
    • Meditech
    • Cerner
    • McKesson
  • CRM/ERP Systems
    • SAP
    • PeopleSoft
    • Oracle
    • Mainframes

RightFax certainly isn’t limited to these lists. Feel free to contact us to see if an MFD brand or 3rd party application is compatible.

What Kind of Support Will I Have for My Fax Software?

When companies buy fax software, they are always interested in the support options that come along with it. At The Fax Guys, we offer our customers multiple support packages to help them keep their fax servers running all year round. We also offer this support to our partners’ customers, well. Our live support runs from Monday-Friday, 8 AM to 5 PM in each customer’s time zone. We also have a 24-hour online help desk portal and several other support extras that come with each package.

Start Offering Fax to Your Customers Today

As an MFP dealer, there are many benefits to offering fax software to your customers, and we can help you easily get started. You can learn more about our Partner Program here.

Filed Under: Fax Tech, RightFax

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