For years the healthcare industry and fax machines have been intertwined, and as fax technology has improved, healthcare companies have been able to fax more efficiently, more cost-effectively and with greater security than ever.
As healthcare companies continue to seek better ways to serve their clients, all while protecting their data and personal information, fax servers are delivering better solutions to match their evolving needs. While standalone fax machines were the go-to method of faxing for years (and are still deployed at organizations across the world) fax servers are now the preferred way to fax for many reasons.
Better Security and Compliance
While standalone fax machines send and receive patient information and other documents through secure channels, they also leave open a lot of room for user error. Manually printing, carrying and scanning documents means they can be misplaced, left out in the open or viewed by people who are not authorized to see them.
Fax servers, when integrated with modern EMR systems, provide a more secure and compliant way to fax. The integration between these systems also makes it easier to track and follow audit trails. No matter how many fax machines you have deployed at your organization, all faxes are routed through the server, meaning there is only one audit trail to provide should a compliance officer need to access it.
Fax servers like RightFax also come equipped with extra safeguards like the ability to delegate access to certain files and folders, phone number confirmation that helps prevent faxes from being sent to the wrong recipient, and fax delivery confirmation that ensures documents get to where they are going.
Simply put, compliance is much easier with a fax server.
Keeping up With the Times
While long-time employees are used to using and navigating the interface of fax machines, younger doctors and healthcare professionals who haven’t grown up with the technology are struggling to use it. It’s not uncommon for new doctors to be completely unfamiliar with how to scan a document into fax machine and send it. Fax servers, on the other hand, operate just like any other business application. The interface of a server like RightFax is easy to use and can even be integrated with a user’s email client, making sending faxes as easy as sending an email.
Fax automation using fax servers is the most cost effective and efficient way to fax, especially for large enterprises and organizations who send, receive and process thousands of fax transmissions per day. Fax servers and automation allow you to get unattended, real-time, reliable delivery and receipt of business documents, automatically transfer incoming documents to applicable storage systems and folders, and reduce the burden on team members.