How to Configure RightFax with Office 365 and Outlook

Need to configure your fax software with Microsoft Office 365 and Outlook? You’re not alone. Interoperability among software applications has quickly become a vital necessity for modern businesses and organizations. Thankfully, the seamless integration between RightFax and dozens of other business applications makes it an all-around solution for those who need reliable fax integration for their day-to-day operations.

Integrating Office 365 with RightFax

Our team here at The Fax Guys can complete this integration when we install and configure your fax server, but if you already have RightFax and recently switched to Microsoft Office 365, you can configure the two to work together. The process involves:

• Configuring the RightFax SMTP Gateway so that it connects to Office 365
• Setting up RightFax user accounts so that they have Office 365 email addresses
• Setting up a user account and Main Control Rule in the Office 365 Admin console
• Enabling SMTP/POP3 ports on network edge devices (if applicable)
• Installing and configuring the OpenText RightFax Outlook add-on module

Requirements 

In order to configure RightFax and Office 365 to work together, you will need to be running RightFax version 10.0 or higher (learn how to upgrade to the latest version), have TLS and SSL security and have customizable ports for the RightFax SMTP Gateway.

Step-by-Step Walkthrough 

Note: completing this integration requires knowledge of RightFax, Microsoft Exchange Online and Microsoft Outlook integrations. If you are unsure how to complete this integration, we recommend contacting our team for help customizing your integrations based on your organization’s fax needs. 

Here is a video walkthrough that will help you complete the integrations and enable inbound and outbound faxing through Microsoft Office 365 using Microsoft Exchange Online.

Watch the Video

 

Sending Faxes Using Outlook

After RightFax is integrated with Outlook, you will begin receiving faxes in your designated MS Outlook inboxes. To send a fax message using Outlook, follow these steps:

1. Right-click on one (or multiple) contacts in Outlook and select “Send a fax.” You can also click the “Send a fax” button located in Outlook and enter a contact’s name and phone number.
2. You can then attach MS Office Documents, images and anything else you need to fax.
3. Hit the “Send” button. Your fax will be placed in queue and sent when ready.

Questions?

We are here to help! Whether you are new to RightFax, Microsoft Office 365 or even faxing in general, The Fax Guys has all the answers to your questions. Contact our team today to discuss your organization’s faxing needs.