The Fax Guys

Your RightFax Support Experts

  • (952) 224-3340
  • Home
  • Request a Quote
  • Help Desk Login
  • About Us
    • Who We Are
    • Why Fax Automation?
    • Is RightFax the Correct Fax Server Software for Me?
    • Industry Solutions
      • Healthcare
      • Financial Services
      • Government, Schools and Public Organizations
      • Manufacturing and Supply Chain
      • Legal and Professional Services
    • Jobs – Are The Fax Guys Hiring?
  • Our Solutions
    • OpenText RightFax
      • OpenText RightFax 16.6
      • RightFax Express
    • Cloud Faxing
      • RightFax Connect
      • OpenText Cloud Faxing
    • RightFax Modules
      • Diem Mail to Fax
      • RightFax Management Pack for SCOM
      • Universal RightFax MFP Connector Module
    • Dashboards & BI
      • Intuitive Dashboards for RightFax
      • FaxPulse BI – RightFax Dashboards
    • Fax System Monitoring
      • FaxPing
      • Request a Free RightFax Health Check
    • SIP Trunking
      • SIP Trunking
      • Types of Telco Connections: SIP Trunks for RightFax
      • Dialogic® Brooktrout® Tested FoIP Interoperability
  • Resources & Support
    • Open a Helpdesk Ticket
    • RightFax Support
    • Redundancy & Disaster Recovery
    • RightFax Supported Versions
    • Integrations
      • RightFax and Epic
      • RightFax and Meditech
    • Downloads
      • RightFax User Guides
      • OpenText RightFax Software Maintenance Program Handbook
    • OpenText Knowledge Center
    • Dialogic Brooktrout Board Advanced Replacement Plans
  • RightFax University
    • About RFU
  • Blog
  • Contact Us

How to Configure RightFax with Office 365 and Outlook

March 15, 2019 By Fax Girl 2 Comments

Need to configure your fax software with Microsoft Office 365 and Outlook? You’re not alone. Interoperability among software applications has quickly become a vital necessity for modern businesses and organizations. Thankfully, the seamless integration between RightFax and dozens of other business applications makes it an all-around solution for those who need reliable fax integration for their day-to-day operations.

Integrating Office 365 with RightFax

Our team here at The Fax Guys can complete this integration when we install and configure your fax server, but if you already have RightFax and recently switched to Microsoft Office 365, you can configure the two to work together. The process involves:

  • Configuring the RightFax SMTP Gateway so that it connects to Office 365
  • Setting up RightFax user accounts so that they have Office 365 email addresses
  • Setting up a user account and Main Control Rule in the Office 365 Admin console
  • Enabling SMTP/POP3 ports on network edge devices (if applicable)
  • Installing and configuring the OpenText RightFax Outlook add-on module

Requirements 

In order to configure RightFax and Office 365 to work together, you will need to be running RightFax version 10.0 or higher (learn how to upgrade to the latest version), have TLS and SSL security and have customizable ports for the RightFax SMTP Gateway.

Step-by-Step Walkthrough 

Note: completing this integration requires knowledge of RightFax, Microsoft Exchange Online and Microsoft Outlook integrations. If you are unsure how to complete this integration, we recommend contacting our team for help customizing your integrations based on your organization’s fax needs. 

Here is a video walkthrough that will help you complete the integrations and enable inbound and outbound faxing through Microsoft Office 365 using Microsoft Exchange Online.

configuring rightfax for office 365

Watch the Video

 

Sending Faxes Using Outlook

After RightFax is integrated with Outlook, you will begin receiving faxes in your designated MS Outlook inboxes. To send a fax message using Outlook, follow these steps:

  1. Right-click on one (or multiple) contacts in Outlook and select “Send a fax.” You can also click the “Send a fax” button located in Outlook and enter a contact’s name and phone number.
  2. You can then attach MS Office Documents, images and anything else you need to fax.
  3. Hit the “Send” button. Your fax will be placed in queue and sent when ready.

Questions?

We are here to help! Whether you are new to RightFax, Microsoft Office 365 or even faxing in general, The Fax Guys has all the answers to your questions. Contact our team today to discuss your organization’s faxing needs.

Filed Under: Fax Tech

Comments

  1. Josh Smith says

    September 24, 2019 at 8:10 am

    Good guide; however, it does not mention anything about legacy authentication and modern authentication. In today’s O365 environments you only want to have modern authentication enabled to improve access security.

    In addition, Microsoft already announced that they won’t support legacy auth in the future.

    Rightfax appears not to have any options available that don’t use legacy auth (basic authentication).

    Is that correct?

    Reply
    • Shawn Goodman says

      September 25, 2019 at 8:49 am

      Hi Josh,

      I believe that will be supported in a future release. As of now, only Basic Authentication is available.

      Thanks!

      Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

20 − 12 =

This site uses Akismet to reduce spam. Learn how your comment data is processed.

How Can We Help?
Call Us
Want to chat with our team?
We’re here to help.
Give us a call!

952-224-3340
Request A Quote
We’ll custom-tailor a solution to your exact needs with a rapid turnaround!
Free Online Learning
RightFax University is our FREE Online Learning Classroom.

300+ Videos | Webinars & Product Guides | Always 100% Free
Key Resources
Integrating RightFax With MS Office 365
How To Send A Fax From Outlook
Creating A RightFax Coversheet
RightFax Fax Over IP & SIP Trunking
RightFax API Documentation
RightFax Support
Stay Up To Date
Sign up to receive product updates and the latest RightFax news & notes.

© 2023 · The Fax Guys, a division of Dynamic Solutions Group · All rights reserved

Privacy Policy · Cookie Policy · Site Map

»
«
This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.Accept Read More
Privacy & Cookies Policy
Necessary Always Enabled