Not sure which version of RightFax you are using? Want to see if you need an update on your fax server? There’s an easy way to view your RightFax version information quickly.
Why Do You Need to Know Your RightFax Version?
Most users will want to know which version of RightFax they are using for a few reasons:
- Validate the code build of the software to determine if updates are needed
- Obtain technical support for your server
- Determine if their version of RightFax is in Current or Sustaining Maintenance
There are a few different ways to view more version information about your RightFax software.
Option 1: Checking Your RightFax Version in “Enterprise Fax Manager”
The easiest way to check your RightFax version is to:
- Open “Enterprise Fax Manager”
- Click on “Fax Servers” (Depending on your version, this may be listed as “Servers”)
- Your available servers will appear on the right hand side of the window. You will see your RightFax version where it says “Version.”
If you are using RightFax Version 10.6, it should say something similar to “10.60 Enterprise (wFP3 SR 1).”
Option 2: Finding Your Specific Version by using “Help”
You can also check the specific version by following these directions:
- Open “Enterprise Fax Manager”
- Click on “Help”
- Click on “About Enterprise Fax Manager”
- A window will appear with the EFM Version and the RFAPI Version
Option 3: Finding Your Client Version using “RightFax FaxUtil”
- Open “RightFax FaxUtil”
- Click on “Help”
- Click on “About”
- A window will appear with your Client version as well as the API and .dll information
You can watch a video tutorial on how to find information about your RightFax software at RightFax University.
Don’t Let Your Server Version Enter Sustaining Maintenance
After a RightFax version has been released for about three years, OpenText will move it from Current Maintenance to Sustaining Maintenance. This means that OpenText will no longer release service packs, patches, hotfixes, enhancements, or any other new features. It’s usually best to upgrade to a newer version when this happens to ensure your server is always up to date and in compliance.
To see if your version of RightFax is in Current or Sustaining Maintenance, view this chart. To upgrade to a newer version of RightFax, contact The Fax Guys today.
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