Versatility, simplicity and efficiency. These are three ways to describe hybrid fax solutions. They are also three of the things most modern enterprises need from their IT solutions. As a critical method of document transmissions for organizations all over the world, fax solutions need to be versatile enough to keep up with an ever-changing IT landscape; they need to be simple enough for organizations to plug into their day-to-day operations; they need to promote efficiency, rather than tie down teams in needlessly complex infrastructure.
Perhaps most importantly, they need produce an ROI that exceeds their initial and ongoing costs. In essence, it’s worth asking if your fax solution is costing your organization more money than it’s worth and if there a better solution for your faxing needs.
For many, hybrid faxing is that solution. Find out if it’s right for your organization.
What is Hybrid Faxing?
A hybrid fax solution involves having a fax server on–premises at your organization, but fax transmission services are provided through a cloud-based service. The main difference between hybrid fax solutions and full on-premises fax solutions is that there is no connection to the onsite telephone network.
If you are using OpenText ™ RightFax™, it will be combined with OpenText™ RightFax™ Connect, which is backed by the reliability and power of OpenText Cloud.
Should You Use Hybrid Faxing?
Hybrid faxing is ideal for organizations who wish to keep their fax server on premises, but want to unshackle their IT team from the responsibility of configuring, troubleshooting and maintaining fax boards, gateways, channels and phone and fax over IP (FoIP) lines, which can often be the most time-consuming and expensive part of owning a full on-premises fax solution — and the most common point of fax failures.
Because onsite telephony and FoIP are prone to transmission errors, failures and capacity constraints, organizations must devote time to the upkeep and support of these systems. With a hybrid fax solution, all support and maintenance of these components is handled by the cloud fax provider.
The Benefits of Hybrid Faxing
Some of the many benefits of deploying a hybrid fax system include:
- Simplify: Eliminate onsite telephony connections, the biggest burden and the most common point of failure.
- Scalability: Cloud fax services provide unlimited potential for growth, preventing your organization from hitting constraints and bottlenecks when it comes to your fax capacity.
- Security: Rest easy knowing your data is backed by four geographically dispersed data centers and nine additional points-of-presence around the globe. You also get to maintain control over your own fax server at your facility.
- Visibility: Track faxes throughout their entire lifecycle, providing you with unlimited visibility and a complete audit trail.
- Reduce faxing costs: Eliminate fax boards, onsite telephony and channels, which are often the most expensive part of faxing, If you are moving from standalone fax machines to a hybrid solution, you will also save on toner, paper and fax machine maintenance costs.
- Easy deployment: Installation of hybrid fax setups is easy. Transforming your current server has low upfront costs, and you can easily port existing fax numbers into the cloud fax service. You can also select new fax numbers from a pool of pre-provisioned numbers that are ready for immediate use.
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