Almost every enterprise software application is designed to help companies do two key things: save time and save money. These two goals have driven the Information Technology industry for years, accounting for significant productivity improvements for many organizations.
This is also the goal of on-premises fax servers and cloud fax services – change the manual process of faxing into a more automated one (save time), reduce the cost of infrastructure necessary to manage fax machines and, if possible, eliminate any paper involved (two unique ways to save money).
Since fax servers and cloud fax services save time and money over traditional fax machines, you might think they’re interchangeable. However, each has unique characteristics that are driving a new wave of “hybrid” deployments involving both fax servers and fax services.
Hybrid fax solutions combine fax servers and cloud fax services. As a provider of both, OpenText sees hybrid fax solutions deployed in two ways. First, enterprises choose an on-premises fax system to enable faxing for a specific purpose. Then they implement a separate cloud fax service for another purpose. This dual deployment enables a company to save both time and money compared to faxing with fax machines.
The second, newer version of hybrid faxing is when an organization uses the two systems together – typically using the fax server to provide management functions, desktop user interface, and integration to business applications. The cloud fax service is used to provide transmission of faxes for the on-premises fax server to eliminate capacity constraints and the need for telephony infrastructure.
Which type of deployment is right for you ultimately depends on many factors such as IT standards and preferences, laws and regulations regarding transmission of information and fax volumes.
(This post was originally posted by: OpenText Fax & Document Distribution Group – thanks guys for sharing!)
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