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Managing RightFax with Intuitive Dashboards

April 24, 2017 By Fax Girl Leave a Comment

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Managing your RightFax software is easy with business intelligence dashboards. The Fax Guys partners with third party developers like Intuitive Business Intelligence to bring you new tools that allow you to get the most out of your fax system. Their dashboards offer everything from monitoring to data analysis and are great additions no matter how large or small your organization is.

Dashboards for RightFax

The pre-packaged dashboard solutions offered by The Fax Guys and Intuitive Business Intelligence include system overview, client analysis, costing, operational performance, transmissions and channel utilizations.

intuitive business intelligenceThey are interactive data visualization tools that allow users to manage their RightFax system more efficiently. Using these dashboards, you can:

  • Monitor the operational status of RightFax
  • Identify errors and capacity issues
  • Analyze usage trends over time
  • Support your reporting needs (cost analysis, etc.) using the provided toolset

There are over 30 pre-configured dashboards and charts to use, allowing you to easily compile information and quickly modify it to meet any of your reporting needs.

Here’s some of the data each dashboard will show you:

Systems Overview

Provides you with data on core systems indicators including:

  • Number of faxes by day
  • Error rate
  • Inbound pages by day
  • Top users by number of faxes

Channel Utilization

Shows you the maximum channel utilization for a given time. You can change the settings to show data on a day-by-day or weekly basis. You can also see more detailed information hourly and by minute. This allows you to see when your RightFax system is reaching its maximum capacity.

Client Analysis

Breaks down all transmissions (including number of faxes and error code) over a period of time. You can see detailed error codes on transmissions and modify dashboards to show:

  • The percentage of faxes that were delivered/received on the first try
  • How many retries were required
  • Service downtimes
  • Numbers of failed transmissions

Getting the Most From Your Intuitive Dashboard

These dashboards are easy to use and require very little technical knowledge of fax and other software systems. They can help you identify and diagnose issues with your server, analyze capacity issues and incorporate other data sources to customize the management of your RightFax system.

To simplify your RightFax system with intuitive dashboards, contact The Fax Guys today.

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