We don’t expect you to know everything about RightFax (that’s our job), but we can impart as much of our knowledge to you about the fax server software you use. That’s why we created RightFax University.
Whether you are new to RightFax or are a seasoned veteran looking for troubleshooting advice, RightFax University has the information you are looking for. Our 100% free website can help you:
- Train employees who have never worked with RightFax
- Troubleshoot common issues that businesses have with their fax server
- Learn about new and useful fax products, modules and add-ons.
Unsure of where to begin? Here are a few of our most popular videos that people find useful:
Understanding How Fax Transmissions Work
Ever wondered how Fax Transmissions work when communicating across telephone lines? This video shows you the five different phases of fax transmission and what happens when you send a fax from one server to another. It also helps you understand a few of the common errors that can occur during each of these phases.
Disabling V.34 & ECM for RightFax
This video walks you through the steps necessary to disable V.34 and Error Correction Mode (ECM) in your RightFax software using a Dialogic IP faxing solution. Sometimes, it is necessary to disable V.34 and ECM problems such as cut off faxes during transmission or partial faxes during reception occur. Normally we don’t recommend doing this unless directed by Technical Support.
Loop Current Errors in RightFax
This video helps you resolve loop current errors in RightFax. It covers the errors that administrators usually encounter and how they can resolve them.
So Much More is Available at RightFax University
To see more of our most popular tutorials and troubleshooting videos, go to our featured videos page on the website. Can’t find what you are looking for? We are always looking to add new content that is valuable to RightFax University students. To request a video on a specific topic, don’t hesitate to reach out to our team.