One of the most useful features of any IT system is its reporting capabilities. The business intelligence gained from mining your company’s data can optimize your day-to-day operations, make your business more efficient, and even save you money. This is especially true for businesses who fax. Whether you are looking to identify and prevent system errors or conduct an in-depth analysis of certain trends over time, the reporting capabilities of RightFax provide you with a streamlined method of data collection, organization, and analysis.
Built in Reporting Capabilities
Starting in RightFax 10.6 Feature Pack 3, Enterprise Fax Manager has a “Reports” option that contains dozens of individual reports that layout useful data sets for reporting. The information in many of these reports can include:
- Billing codes
- Channel usage
- Channel summaries
- User summaries
- Inbound and outbound usage reports (by time of day)
These reports allow you to set parameters like date ranges, number of channels included, and time durations to build out custom reports based on a variety of variables. These reports can also be exported in multiple formats (Crystal Reports, RTF, Word, Excel,PDF, etc.), making them easy to review and share with others.
You can learn more about RightFax reports by watching our Reporting Crash Course or Enterprise Fax Reporter video at RightFax University.
3rd-Party Reporting and Intelligence Dashboards
The integration capabilities of RightFax are well known. RightFax seamlessly pairs with many of the most widely-used 3rd party software applications, bringing even more detailed reporting capabilities to RightFax. Businesses who use RightFax can benefits greatly from using one of these dashboards:
Intuitive Business Intelligence Dashboards
Intuitive Dashboards are pre-packaged reporting solutions that allow users to proactively monitor their RightFax server. These dashboards can identify and record errors and give users the ability to analyze trends over time. There are over 30 pre-configured dashboards and charts. Learn more about them here.
The FaxPulse Business Intelligence Suite adds a single, visual-based portal where users can gather and analyze information about their RightFax environment. Users can monitor their systems, identify issues in near real time, and work quickly to solve them. More than 50 different metrics, including system health, volume, and usage, can be tracked. You can learn more about FaxPulse dashboards here. We also have a FaxPulse webinar available at RightFax University that is free to watch.
Get in Touch With The Fax Guys to Learn More
Still have questions about the reporting capabilities of RightFax? We are here to provide you with as much information as you need. Get in touch with us today.
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