Confused when it comes to using RightFax? Interested in possibly implementing the solution at your organization? Whether you are trying to find out if RightFax is the best enterprise fax solution for your business or are looking for a few tips to help you start faxing right away, here’s a collection of resources to help you find all the information you need.
The Latest RightFax Version
The latest version of RightFax is RightFax 16 Enhancement Pack 6. RightFax 16.6 was released in the summer of this year and will be fully supported by OpenText for several years (at least until 2024). This recent version added new features like high definition faxing, enhanced client workflows, and so much more. We recently released a webinar featuring an OpenText Senior Project Manager. The webinar addresses all the new features of the version as well as an extensive Q&A that addresses even more in-depth details about the software.
You can watch the full webinar here. The Q&A begins at 41:35.
RightFax User Guides
If you are looking to get started using RightFax — from setting up user accounts and permissions to sending and receiving faxes — there are several users guides released by OpenText that can help you get started. These guides are very comprehensive and should be able to answer most of the questions you have about RightFax.
You can download these users guides and several others (for free) here.
While user guides and other documents can describe how you are supposed to be using RightFax, more visual learners will find step-by-step video tutorials that can walk them through several processes. There are several video series that can help users with a variety of RightFax topics:
- RightFax 101: rudimentary, but in-depth, training videos that are perfect for new employees and those unfamiliar with RightFax.
- Installation and Configuration: easy-to-follow videos that cover how to install and configure new software and hardware features for RightFax.
- Troubleshooting and Debugging: step-by-step videos walk you through a number of common RightFax fixes.
- API Development: helpful videos filled with expert guidance and specific code snippets that help users perform advanced functions with Web Services API and RightFax.
Is There a Complete RightFax Resource?
RightFax is an incredibly versatile and well-rounded fax server, and because it has so many capabilities, there’s a lot to learn and master over the years organizations will implement and use the fax solution. That’s why our fax experts are always adding new content to our comprehensive RightFax training site, RightFax University. This website has everything you need to get started with RightFax. If you need additional support, you can also sign up for one of our RightFax support programs. That way, you don’t ever have to worry about the health and state of your RightFax server.
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