Now that RightFax 16.6 has been released, it’s time for fax-critical organizations to ask themselves, “should I upgrade my RightFax server to the latest version?” While it’s not 100% necessary to upgrade any fax server software — your server will continue to operate using older versions — there are several benefits to making the switch to the latest version.
New Features and Upgrades
Developers work hard between RightFax versions to add in new features and capabilities, making the software work more seamlessly and giving your team more fax capabilities than before.
RightFax 16.6 is filled with new features that include:
- High definition faxes (faxes can now be sent in 400 x 400)
- Enhanced client workflows
- Automated library documents
- Web-based reporting
- Time of day routing
- New archiving module features
- Consolidation of notifications
- Updates to the RightFax Connect Web Portal
- Stronger integration with Konica Minolta
- Saved searches in FaxUtil
- Enhanced shared message queue
- Secure active directory synchronization
- Single sign-on
- Managed services SMTP routing
- Easier outbound OCR
To see everything that is new in RightFax 16.6, watch our joint webinar with OpenText. For a quick overview of all the questions that were asked, see our full writeup here (complete with answers provided by Mike Stover, Senior Product Manager at OpenText).
Service Packs, Patches and Hot Fixes
When issues and bugs are discovered in RightFax, OpenText will release patches, service packs and hot fixes to resolve them. However, they only do this for versions of RightFax that are in “Current Maintenance”. Once a version of RightFax is in “Sustaining Maintenance”, it will no longer receive these fixes (currently, RightFax 16.2 and above are in Current Maintenance). To see if your version of RightFax is still supported, view our Supported Versions page. If you are still using RightFax 10.6 or an earlier version, we highly recommend that you upgrade today.
Compatibility and Integration
As new versions of software and IT systems are released, there may be some compatibility issues with your version of RightFax. To avoid any compatibility issues with other third-party software, multifunction devices and other IT infrastructure, it’s in your organization’s best interest to upgrade to RightFax 16.6 as soon as possible.
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